Deliverables Based (DBITS)

Loblolly Consulting, a Texas Certified HUB, is pleased to be one of the vendors selected to contract with the State of Texas through the Texas Department of Information Resources (DIR) to provide Deliverables-Based Information Technology Services to Texas State and Local governments (Contract No. DIR-TSO-3930).

DBITS contracts provide for deliverables-based, outsourced systems integration or application development projects, requiring acceptance of Statement of Work and authorization for payment of milestone tasks. Loblolly is one of the few preapproved and authorized local HUBs to work under DBITS SOWs or contracts under the following DBITS categories offered through DIR.  DIR DBITS Program Overview.

DBITS does not provide for temporary IT staffing augmentation services on a time (hourly) basis. Clients can use our DIR ITSAC contract for staff augmentation services.

Using this contract vehicle, Texas State and Local government agencies can streamline and reduce time in procuring and contracting for deliverables-based information technology services. Agencies can negotiate and contract directly with Loblolly for deliverables-based information technology services with a contract value of less than $5 million.

Loblolly has been awarded DBITS contracts for each of the following technology categories. Within each Technology Category listed below, first a definition of services is given. In the second paragraph, examples are given. The list of examples is not meant to be the exclusive list but rather general indications of the types of services within a given Category. Other services that may not be detailed or listed as examples, but which adhere to the definition for each Category, are also within scope.  Please contact Mo Goyal ( with any questions.

Project Management


Project Management service providers may perform any or all of the project management processes identified by the Project Management Institute as published in Table 3-45 of the PMBOK® Guide, Third Edition or most recent.

Examples of included services:
  • Utilizing the Customer’s tools and processes
  • Using off-the-shelf tools
  • Using Vendor’s own proprietary tools and processes to manage a project

Technology Upgrade/Migration


Technology Upgrade/Migration may be required to increase business functionality, reengineer a business function, keep current with vendor upgrades or when upgrading existing technology.  Technology Transformation may be accomplished by converting/migrating legacy applications to new technology either with or without new business functionality or it may include introducing new technology into the enterprise. Technology Upgrade/Migration may also include providing website content accessibility compliance.

Examples of included services:
  • Assessments of the current application portfolio
  • Evaluation of the technology assets before beginning technology transformation and Business Case development for justification of an initiative.
  • Technology transformations, which may include, appropriate Return on Investment (ROI), benchmarks and milestones.
  • Planning
  • Analysis
  • Requirements development
  • Proof of concept
  • Deployment
  • Implementation
  • Integration
  • Remediation
  • Data migration
  • Documentation
  • Application programming and support services
  • Training support

Information Technology Assessment & Planning


IT Assessments and Planning may include IT effectiveness, maturity, governance, project management and architecture. Strategic planning activities may include mission statement development, visioning and goals, objectives, and strategy development.  Tactical planning may require that actionable plans and roadmaps be provided.

Examples of Included Services:
  • IT assessments, including enterprise architecture
  • Staff knowledge, skills and abilities (KSAs) assessments
  • Strategic and tactical planning.

Application Maintenance & Support


Application Maintenance and Support includes the skills and requirements for supporting application systems, including troubleshooting, modifying, maintaining and enhancing legacy systems.  Application Maintenance and Support also applies to applications running in a production environment.

Examples of Included Services:
  • Research
  • Analysis
  • Design,
  • Programming
  • Testing
  • Documenting and implementing maintenance changes
  • Correcting software errors
  • Modifying reports and ensuring accurate report runs
  • Making modifications to the applications and documentation
  • Writing ad hoc queries
  • Loading and applying changes to the software language and/or database in which the application is written
  • Providing corrections for production or any changes needed and participation in disaster recovery testing, planning and documentation.

Services may need to be available 24/7 or on an on-call basis.

Business Intelligence & Data Warehouse


BI enables an organization to perform in-depth analysis and includes, where required, data mining of detailed business data providing real and significant information to business users.  BI may include an integrated group of operational and decision support applications and databases. BI makes use of tools designed to easily access data warehouse data.  A data warehouse collects, organizes and makes data available for the purpose of analysis and gives organizations the ability to access and analyze information about its business. The function of the data warehouse is to consolidate and reconcile information from across disparate business units and IT systems and provide a context for reporting and analysis.

Examples of Included Services:
  • Architectural design
  • Extraction
  • Transformation and loading of data sources
  • Planning
  • Assessment
  • Product installation and tuning
  • Prototype development, deployment, data cleansing, data mart development and support
  • Data migration
  • Integration with data mining
  • Integration with business intelligence tools and/or systems
  • Data scrubbing
  • Data transformation
  • Training and knowledge transfer.

How to Contract (obtain a Proposal and issue a PO)

Contract No. DIR-TSO-3930
DBITS Ordering Process

DBITS Ordering Process Requirement
Customer is required to reference DIR contract number DIR-TSO-3930 when placing Purchase Orders.

Warranty and Returns
This contract is a services contract only and does not have associated Warranty and Return policies.

For Quotes, Purchase Orders and Warranty Information please contact:
Loblolly Consulting
Mo Goyal (
1600 W. 38th, Suite 322, Austin, TX 78731
phone – 512.217.8318
fax – 512.320.8584

Vendor ID: 1205158007900
HUB Number: 48032

Services available under this Contract are limited to the deliverables-based information technology services Technology Categories as specified below. This Contract is part of the Texas Department of Information Resources (DIR) Cooperative Contracts Program.

Statement of Work (SOW) / Purchase Order Issuance

A. In order to be awarded a Purchase Order hereunder, Vendor must respond, in writing, to a Statement of Work (SOW) for services as issued by Customers, consistent with the Terms and Conditions of this Contract. Vendor shall only respond to SOWs for Technology Categories which Vendor has been awarded in this Contract. Customer SOWs must be complete, signed by an authorized representative of Customer and must be in the standard form for this contract.  Vendor understands that no work under any SOW issued by Customer shall commence until receipt of a Purchase Order.

B. Service provided under this Contract shall be based on the SOW. Customers may negotiate the terms and conditions of a SOW to suit their business needs, so long as the SOW terms and conditions do not conflict with or weaken the terms of this Contract.  Vendor shall perform its work in compliance with this Contract and the agreed upon SOW with Customer.

C. For state agencies, the value of any one SOW may not exceed $5 million including all extensions, renewals and change orders. The value may not exceed $10 million for eligible voluntary customers.

If you have any questions or comments please contact us.